Returns & Exchanges
At BOOM Headshop, your satisfaction is our priority, which is why we offer a 30-day return window for unused items in their original packaging. Please note that for hygiene and safety reasons, any product that has been used cannot be returned or exchanged.
Initiate Your Request
Contact our support team with your order number and photos of the unused item to receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully pack the item in its original box with all protective padding to ensure it arrives back at our warehouse without any damage.
Ship the Item
Affix the provided return label to your package and drop it off at any authorized shipping carrier location.
Inspection and Refund
Once our team verifies the item is in brand-new condition, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing